Do we handle our New caledonia geckos?
Yes, each of our geckos are handled once-twice a week while cleaning. During this time we do a health check on each of our geckos.
How do we feed our geckos? (New caledonia Geckos)
We currently feed two flavors of Pangea Reptiles Complete Diets. We have found that alternating Pangeas Watermelon flavor with Pangeas With Insects flavor yields the best feeding response. We also feed our geckos Crickets or Dubia Roaches 1-2 times a week. If purchasing a gecko from us we highly recommend to continue feeding these flavors/Insects.
How should I feed my new Caledonia Gecko?
When a gecko goes to a new home it can be very stressful, due to this we recommend you feed the same foods/flavors we do for the first two weeks-a month or until your new gecko is eating/drinking on its own. During this time it is imparative you keep stressors to a minimum. We do not recommend handling/interacting with your new gecko until the acclimation period is over as handling can be a reason for geckos to stop eating when first going home. Once you get your gecko through the acclimation period you can feel free to try other brands/flavors of diet to see what your gecko likes best or to just provide variety.
DO we quarantine new arrivals?
Yes, we quarantine all new arrivals to our facility to ensure the health and safety of all our animals. We strongly encourage everyone quaratine new animals for a minimum of 60 days and get fecals done, if you feel it is nessasry before introducing new animals to your existing animals.
Why are all live animal shipments held for hub pickup?
Since Covid, FedEx has had an uptick in delays. When shipping for home delivery our animals spend more time on a delivery truck and can be subject to extreme temparatures while on these trucks. To prevent this, we no longer offer home delivery. All live animal shipments will be held for pickup at your nearest Fedex hub. Please keep in mind not all Fedex hubs allow live animal shipments. If you are unsure of your Fedex hub pickup location. Please contact us with your zipcode and we will locate those details for you.
What happens if my animal is delayed during shipping?
We have all live animal shipments on Fedex's alert system. If we are alerted to the delay, we will contact you. We highly recommend you also sign up for FedEx's alerts via the app. to track the package on your end as well. All shipments are packed with the possiblity of a delay in mind. If a delay occurs, it is likely that the box will be ready for pickup the following day. In rare cases the package will be ready for pickup that night. If a delay occurs, all live arrival gurantees are void. We are not responsable for FedEx delays but will do everything in our power to ensure a safe delivery.

TESTIMONIALS

"This is the first time I’ve bought an animal online so I was extremely nervous about the experience. KLW Reptiles answered all of my many questions throughout the process. They even helped out by shipping the gecko sooner than expected! Great seller!"
​-enfuego28 (Morphmarket)
"Great communication, and amazing gecko! Highly recommend for your gecko needs!"
​-neocavero (Morphmarket)
"KLW was great to work with, everything from beginning to end was super easy! Very happy with the addition to our family, and she looked even better in person!"
-skunkylove (Morphmarket)
"Kinzie was a pleasure to deal with. Kept me informed, we were able to arrange for shipping when the temperatures were better and the gecko arrived safe and sound. Exactly what I wanted! Would gladly buy from Kinzie again!"
-turquoisepaintedfox (Morphmarket) 
Great experience with this company. Kept in constant contact with me and was very professional and kind. Gecko looked just like the ad and I would definitely do business with them again!
-manhater7 (Morphmarket)
Great experience, extremely helpful and knowledgeable! Highly recommended!
-BrewerBoyz BallPythons (Facebook)